At The Ice Plunge we want you to shop with confidence, knowing that your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund policy.

Refunds:

Refunds are issued for the original purchase amount.

Refunds will be processed within 5-7 business days of receiving the returned item(s).

Refunds will be issued to the original payment method used for the purchase.

How to Request a Refund:

To request a refund, please contact our customer service team with your order number and details of the item(s) you wish to return.

We will provide you with further instructions on how to proceed with your refund.

Please note that shipping costs associated with the original purchase are non-refundable unless the item received is defective or incorrect.

Contact Us

If you have any questions about these Terms, please contact us at:

• Email: Contact@theiceplunge.com
• Phone: +1(514)692-9435