Welcome to THE ICE PLUNGE Warranty and After-Sales Support. We are committed to ensuring that you have a seamless and satisfying experience with your cold plunge product. Our warranty services cover the following to provide you with peace of mind:

1-Year Repair Warranty

At THE ICE PLUNGE, we stand by the quality and craftsmanship of our products. To back that commitment, we offer a comprehensive 1-year repair warranty for our cold plunge products.

• Repair Services: Our team will provide necessary repair services to resolve any issues that may arise within one year of purchase, as long as the product has been used as intended and cared for according to our guidelines.
• Parts and Labor: All labor and parts required to repair manufacturing defects will be covered under this warranty.

Warranty Process:

1. Submit a Request: If you encounter any issues, please reach out to us with your order details and a description of the problem. Our team will guide you through the next steps.
2. Evaluation: Our specialists will assess the issue to determine the best course of action. You may be asked to provide photos or videos to help us better understand the problem.
3. Repair Coordination: Once evaluated, our team will coordinate the repair process with you, ensuring minimal disruption to your experience.

Limitations

This warranty covers manufacturing defects but does not extend to damage resulting from improper use, modifications, or lack of maintenance. We recommend regular care and maintenance to keep your product performing optimally.

Need Support?

For any assistance or to start a warranty request, please Contact Us with your order number and product details. Our dedicated team is here to provide the support you need.

Experience the power of cold with peace of mind – only with THE ICE PLUNGE.